What we do: Moonlit provides reliable, proactive website maintenance services in South Africa, ensuring your site remains secure, fast, and fully updated month after month.

Website Maintenance South Africa

Your website is not "done" the day it launches. Think of maintenance as vital insurance for your most important digital asset. We handle the security, updates, and backups so you can run your business.

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The Risk

The Hidden Cost of Neglecting Your Website

Many businesses treat their website like a printed brochure—build it once and forget about it for five years. In the modern web ecosystem, this is a dangerous approach, particularly for platforms like WordPress.

  • Security Vulnerabilities

    Without active patching, outdated plugins become open backdoors. The average unmaintained WordPress site gets compromised within 12 to 18 months, leading to data breaches or being repurposed to send spam.

  • Broken Functionality

    As hosting environments upgrade their core software (like PHP 8.x), older website code breaks. Contact forms stop sending, checkout buttons fail, and you quietly bleed revenue without realizing it.

  • SEO Penalties

    Google frequently updates its algorithms. If your site speed gradually degrades over time due to database bloat, Google will silently drop your rankings.

Don't Wait for Disaster

Recovering a hacked website often costs triple the amount of an annual maintenance retainer, not factoring in the lost revenue from downtime and reputational damage.

Get a Free Security Audit

What We Actually Do Each Month

We don't just set up an automated script and walk away. Our engineering team actively manages your infrastructure through a rigorous monthly cycle.

W1

Updates & Backups

We take a full off-site backup of your database and files. We then apply all core, theme, and plugin updates in a secure staging environment to ensure nothing breaks before pushing the changes to the live site.

W2

Security & Malware Scans

We run deep server-level scans to detect malware, analyze traffic logs for brute-force attempts, and verify that your SSL certificates are active and valid.

W3

Performance Tuning

We clean up database bloat (spam comments, post revisions, orphaned metadata), clear cache layers, and run Core Web Vitals checks to ensure page speed remains optimal.

W4

Reporting

You receive a transparent, easy-to-read PDF report detailing exactly what was updated, any blocked threats, uptime statistics, and your current performance metrics.

Maintenance Retainers

Essentials

Basic protection & updates

R999 /mo
  • Weekly Core/Plugin Updates
  • Daily Off-site Backups
  • 24/7 Uptime Monitoring
  • Monthly Status Report
Select Essentials
MOST POPULAR

Growth

Includes active content edits

R1,999 /mo
  • Everything in Essentials
  • 2 Hrs Content Edits Included
  • Speed & Database Optimization
  • Broken Link Scanning
Select Growth

Enterprise

For complex applications

R3,999 /mo
  • Everything in Growth
  • Priority Support SLA (1hr)
  • Weekly Reporting
  • Custom App Dependency Updates
Select Enterprise

Note: Maintenance plans do not include the cost of web hosting, though we highly recommend pairing the two.

What Is Not Included?

Transparency is critical to a good working relationship. A maintenance retainer is for keeping existing systems healthy. It is not an open buffet for unlimited development work.

Major Redesigns

Complete overhauls of your homepage or launching entirely new service sections requires a separate project scope.

New Feature Development

Adding a booking system, e-commerce capabilities, or complex integrations falls under new development, not maintenance.

Copywriting / SEO

Writing new blog posts or performing deep SEO audits requires a dedicated marketing retainer.

Frequently Asked Questions

Yes, we frequently take over the maintenance of websites built by other agencies or freelancers. We always begin with a comprehensive technical audit to identify any existing vulnerabilities, broken code, or architectural issues before initiating the monthly retainer.

In the highly unlikely event that a zero-day exploit bypasses our security measures while you are on an active maintenance plan, our team will immediately lock down the site, clean the malicious code, patch the vulnerability, and restore the latest clean backup—at absolutely no additional charge to you.

Yes, our maintenance retainers run on a month-to-month basis. We don't believe in locking clients into adversarial long-term contracts; we retain clients by delivering consistent, reliable value. You can cancel at any time with 30 days' written notice.

Yes, significantly. WordPress requires constant plugin, theme, and core PHP updates due to its open-source nature. Custom React or Next.js applications are inherently more secure but require dependency updates (NPM packages), API monitoring, and server-side log analysis. We have the engineering capabilities to handle both environments.

Protect Your Investment

Hand over the technical burden to us so you can focus on running your business. Secure your website with a Moonlit maintenance retainer today.

Request a Retainer Proposal